Legal & Compliance Complaints (Dedicated to Youth Protection and Product Safety)

A Note To All Our Customers

We're continuing to find ways to make it easier for customers to contact us including adding extra customer services team members who are ready to answer your questions. You might notice you have more ways of getting in touch with Digiflavor team:

Calls - The customer hotline services are available for 24hours /7 days to ensure our customers can reach us anytime and solve their problems as soon as possible.

Email - Our customer services team will reply to your inquiries within two working days, but sometimes it might delay the peak request period or any unresistible factors.

Live Chat - We've automated some features and increased our team's capacity so this is now one of the fastest ways for you to get your questions answered.

All Other Enquiries - You may find our FAQs helpful in answering your questions.